Recent Support Issue with Apple's Latest Java Update

Some of our customers have recently experienced receiving an error message when trying to launch Ultra Color Lab ROES. This has been caused by the recent Java for Mac OS X 10.5 Update 4. On systems that are affected by the problem, attempting to launch ROES results in the icon bouncing on the dock and nothing else occurring. Also, attempting to re-download ROES may result in getting a screen full of Java code in your web browser or in a test editor program, rather than the ROES program installing and launching.

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Frequently Asked Questions
The 5 most popular Ultra Color FAQ topics are:

To see all our FAQ topics, Click Here.

ROES Quick Start	Template Designer Quick Start
Uploading to UltraMoments	FAQ
UltraMoments Getting Started	Clearing Temporary Files
Current ROES Splash Tip

Software

Adobe Camera Raw	Raw Converter for Photoshop	Mac/PC
Bibble	3rd Party Raw Converter	Mac/PC
BreezeBrowser	Browser for viewing JPEG and RAW	PC
Canon Downloads	Canon's Support Site	Mac/PC
Capture One Pro	RAW Workflow software	Mac/PC
FlipAlbum	Presentation Software	Mac/PC
Fred Miranda	Really useful Photoshop actions	Mac/PC
JAlbum	Java based Web Album Maker	Mac/PC
Microsoft Raw Viewer XP	View RAW Image Thumbnails in XP	PC
Neat Image	Noise reduction software and plug-in	Mac/PC
NoiseNiinja	Noise reduction software and plug-in	Mac/PC
Photo Mechanic	Fast image browser	Mac/PC
PhotoRescue	Photo data recovery utility	Mac/PC
PicturesToExe	Presentation Software	PC
Qimage	Batch printing & processing software	PC
RawShooter Essentials	Corel Software for converting RAW	PC
Thumbsplus	image database / editor application	PC
iView MediaPro	media management, and cataloging	Mac/PC
nik Software	Professional sharpening & Color FX	Mac/PC

Display Calibration
We recommend that photographers calibrate their monitors using a hardware calibration device. Two popular monitor calibrators are:

GretagMacbeth Eye-One Display 2

MonacoOPTIX XR